Using monthly or quarterly newsletters can literally mean the
difference between struggling to pay your lease or mortgage each month and making
a nice little profit on a slow month.
See, the truth is, no matter how much rapport you may have built
with a prospect or customer at the time they were in your office or on the
phone with you, the minute they walk out the door, anything and everything is
fighting for their attention. They have spouses, children, jobs, relatives,
vacations, shopping etc. They may have the best motives and intentions when you
talk to them, but the longer you wait to follow up with them, the more they
forget you.
Have you ever ran into a prospect or past customer at the
grocery business or out in your local
community who you felt should have really come back to buy from you, but when
you ask them what ever happened, they tell you they bought it somewhere else?
How did that make you feel? Well, why does that happen? Most of the time it
happens because salespeople forget to follow up and you don't have a system in
place to make sure that prospects never forget you.
You should be mailing out a promotional or educational/informative
piece of literature to your prospects at least once a month or every two weeks.
If you are not doing this, then you are losing money left and right to your
competitors. However, your newsletter or promotional ad should be written to
generate sales, not boring and stale. The only way to make sure that your
newsletter or monthly marketing piece is good is by learning to be a good
copywriter or using proven mail pieces and articles which are already proven to
work or.
When it comes to sending your past customers your newsletter, you
should quarterly and should focus on generating referrals and highlighting your
loyalty rewards program. You should also put a promotion in your newsletter
that rewards your past customers for coming in and purchasing additional
products and services from you.
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Tuesday, December 23, 2014
Mail Monthly Newsletters To Prospects and Mail Quarterly Newsletters To Past Customers
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